Frequently Asked Questions
We have included some of the questions that are commonly asked by prospective purchasers, existing residents and landlords.
Most alterations to your apartment are allowed but we ask that you contact us to seek approval first
The Service Charge covers the cleaning of the communal areas. Residents are responsible for arranging the cleaning of their apartments.
No, the mat works from approximately 6.30am to 10am. If you have not activated your mat by that time the House Manager or off-site Monitoring Service will call you to ensure all is well.
You can of course opt out of the service by signing a disclaimer. However, as this service is designed to ensure your well-being, we strongly advise against this.
The landlord takes out insurance to cover the buildings and the communal contents. Residents take out contents insurance to cover their own property as normal.
If your development has a Guest Suite it can be rented for short stays at a nominal charge
No. Residents are responsible for arranging their own care.
You are responsible for repairs within your apartment. However we hold a list of local contractors and you may wish to choose one of these.
Yes, motorised wheelchairs are allowed. However, for safety reasons, mobility scooters are not permitted inside the development.
Your House Manager or Area Manager will be able to help you become familiar with the development and local services. We also provide all new residents with a Welcome Pack which contains essential information about living in a Commerson development and the locality.