Commerson Estate Management

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Frequently Asked Questions

We have included some of the questions that are commonly asked by prospective purchasers, existing residents and landlords.

What communication will I receive?

We will agree with you exactly how you want us to communicate with you, including how often you wish to meet and receive reports

Can you provide bespoke reporting?

We have invested in industry-leading software which allows us to tailor the information we provide to your individual needs, from summary to fine detail

How do you select contractors?

We maintain a list of approved contractors who are carefully selected for their effectiveness and to ensure good value. We review this list at least annually to verify that the firms on it continue to meet our rigorous standards.

How do you manage debtors?

Our Finance Department has an effective and well-defined credit control process which means that arrears are kept to a minimum.

What services do you provide to help promote sales?

We are not an estate agency, however we have a very efficient sales administrator who has developed excellent relationships with estate agents and solicitors

What have you done to demonstrate your commitment to good practice?

We have been awarded ARMA-Q status by the Association of Residential Managing Agents (ARMA). As Corporate members of this body we adhere to a rigorous code of practice and subscribe to an independent Ombudsman service for complaint resolution.

Can you provide references from users of your service?

We are very happy to provide references on request.


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