Our Services to Landlords
Staff, safety and communication
- Dedicated Area Manager
- Fully experienced staff with ongoing training regime
- Efficient and prompt communication
- Regular agreed timetable of meetings with landlords, leaseholders and residents’ committees
- Robust safety and security systems and access to out-of-hours incident handling
Financial Matters
- Control of costs for essential services through bulk contract negotiation
- Professional and accurate record keeping through a “state of the art” IT system
- Bespoke financial reporting (Ground Rent/Service Charge etc) tailored to meet freeholders’ individual requirements
- Rigorous credit control and proven record in recovery of historic outstandings
- Flexible payment options, including monthly/quarterly Direct Debit, for periodic charges such as Service Charges and Parking
Maintenance
- Annual surveys which ensure the fabric of the building is kept up to standard and also enable accurate planning and budgeting for capital works
- Maintenance Management allowing landlords to remotely view all maintenance issues and capital works for their developments – residents will shortly be able to raise their maintenance queries and view their account details online
- Vetting of contractors and management of supplier and maintenance contracts
Sales
- Facilitating sales of properties within developments
- Publishing current details of properties for sale on our website
- Carrying out open days
- Liaison with solicitors and providing information to prospective purchasers
- Ensuring compliance with the terms of the lease