Commerson Estate Management

Get in touch today 0330 111 2610

Home > Retirement Living > Why Choose Us

Why Choose Us?

Ethics and Values

We are very proud to have achieved the prestigious new ARMA-Q accreditation from the Association of Residential Managing Agents (ARMA).

This important development means you can be confident that Commerson has demonstrated compliance with the very highest professional and ethical standards.

We adhere to a strict code of practice and offer access to an independent Ombudsman for complaint resolution.

At Commerson we know how important it is to get the details right

From recruitment of staff to selection of contractors, we make sure that we only choose the very best.

Our team receive ongoing training and support to ensure their effectiveness.

We work closely with residents and landlords to ensure the smooth running of our developments. Our approachable, open policy is designed to resolve any issues as quickly as possible.

Resident satisfaction

Feedback from our residents and their families shows a consistently high level of satisfaction with the standard of our management service and amenities.

However we are never complacent and are constantly striving to improve.

In addition to regular meetings we carry out surveys to ensure that we understand the views of leaseholders and consider their comments in delivering our service.