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Landlord Services

Our Services to Landlords

Staff, safety and communication

  • Dedicated Area Manager
  • Fully experienced staff with ongoing training regime
  • Efficient and prompt communication
  • Regular agreed timetable of meetings with landlords, leaseholders and residents’ committees
  • Robust safety and security systems and access to out-of-hours incident handling

Financial Matters

  • Control of costs for essential services through bulk contract negotiation
  • Professional and accurate record keeping through a “state of the art” IT system
  • Bespoke financial reporting (Ground Rent/Service Charge etc) tailored  to meet freeholders’ individual requirements
  • Rigorous credit control and proven record in recovery of historic outstandings
  • Flexible payment options, including monthly/quarterly Direct Debit, for periodic charges such as Service Charges and Parking

Maintenance

  • Annual surveys which ensure the fabric of the building is kept up to standard and also enable accurate planning and budgeting for capital works
  • Maintenance Management allowing landlords to remotely view all maintenance issues and capital works for their developments – residents will shortly be able to raise their maintenance queries and view their account details online
  • Vetting of contractors and management of supplier and maintenance contracts

Sales

  • Facilitating sales of properties within developments
  • Publishing current details of properties for sale on our website
  • Carrying out open days
  • Liaison with solicitors and providing information to prospective purchasers
  • Ensuring compliance with the terms of the lease
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